Amazon Bedrock AgentCore provides an enterprise-grade infrastructure for deploying and managing AI agents. It's model-agnostic, supporting models from Amazon Bedrock, Anthropic, Google Gemini, and OpenAI, and integrates with frameworks like Strands, LangGraph, and CrewAI. Core services include a runtime, memory (short and long-term), a gateway, identity management, a code interpreter, a browser, observability, an evaluation service, and a policy capability. The article details a customer support agent demo, highlighting both the capabilities and potential issues encountered during setup and execution, like deployment warnings and model behavior with policies.
