Anthropic's documentation explains how to configure OpenTelemetry destinations in the Claude Console to receive spans from Messages API requests and Managed Agents sessions. Admins define an OTLP/HTTP endpoint with authentication headers and select a content mode to control how much prompt data is shared. Once enabled, spans arrive at the chosen observability platform and can link to application traces via W3C trace context propagation.
- Delivery is at-least-once and best-effort, meaning spans may duplicate or be lost.
- Destinations are automatically disabled if they return a 3xx redirect, resolve to a non-public IP, or fail continuously for 24 hours.
- HIPAA, FERPA, or K-12 compliance restrictions can force content to metadata-only regardless of settings.
- Claude Platform on AWS currently does not support the W3C `traceparent` header, so spans always start their own traces.
- Delivery is at-least-once and best-effort, meaning spans may duplicate or be lost.
- Destinations are automatically disabled if they return a 3xx redirect, resolve to a non-public IP, or fail continuously for 24 hours.
- HIPAA, FERPA, or K-12 compliance restrictions can force content to metadata-only regardless of settings.
- Claude Platform on AWS currently does not support the W3C `traceparent` header, so spans always start their own traces.
