Cloudflare, an internet infrastructure and security company, has upgraded its logging pipeline by migrating from syslog-ng to OpenTelemetry Collector. This change affects one of Cloudflare's largest data pipelines, processing millions of log events per second.
**Key Points**
* **Motivations:** Language compatibility, easier integration, enhanced metrics, and unified telemetry infrastructure.
* **Custom Components:** Custom exporter, modified file exporter, processors, and rate-limiters.
* **Migration and Future Plans:** Careful rollout, monitoring, and plans for more sophisticated log sampling techniques and open-source contributions.
* **Other Adopters:** Google, Splunk, Shopify, and GitHub are also adopting OpenTelemetry for various use cases.
OpenTelemetry offers a standardized process for observability, but its functionality is a work in progress. Its usefulness depends on the observability tools and platforms used in conjunction with OpenTelemetry.