TraceRoot.AI is an AI-native observability platform that helps developers fix production bugs faster by analyzing structured logs and traces. It offers SDK integration, AI agents for root cause analysis, and a platform for comprehensive visualizations.
The company's transition from fragmented observability tools to a unified system using OpenTelemetry and OneUptime dramatically improved incident response times, reducing MTTR from 41 to 9 minutes. By correlating logs, metrics, and traces through structured logging and intelligent sampling, they eliminated much of the noise and confusion that previously slowed root cause analysis. The shift also reduced the number of dashboards engineers needed to check per incident and significantly lowered the percentage of incidents with unknown causes.
Key practices included instrumenting once with OpenTelemetry, enforcing cardinality limits, and archiving raw data for future analysis. The move away from 100% trace capture and over-instrumentation helped manage data volume while maintaining visibility into anomalies. This transformation emphasized that effective observability isn't about collecting more data, but about designing correlated signals that support intentional diagnosis and reduce cognitive load.
Key practices included instrumenting once with OpenTelemetry, enforcing cardinality limits, and archiving raw data for future analysis. The move away from 100% trace capture and over-instrumentation helped manage data volume while maintaining visibility into anomalies. This transformation emphasized that effective observability isn't about collecting more data, but about designing correlated signals that support intentional diagnosis and reduce cognitive load.
With the addition of profiling to OpenTelemetry, we expect continuous production profiling to hit the mainstream.
This article explains the differences between observability, telemetry, and monitoring, and how they work together to help teams understand and improve their software systems. It also discusses the benefits of using OpenTelemetry, a standard for creating and collecting telemetry for software systems, and Honeycomb's observability platform.
OpenTelemetry offers a standardized process for observability, but its functionality is a work in progress. Its usefulness depends on the observability tools and platforms used in conjunction with OpenTelemetry.
traces, events, metrics, profiles, logs, and exceptions
